Check your address to find out if ADSL2+ broadband is available at your address. If ADSL2+ is available at your address, you can order your service straight away.

We will keep you informed on the progress of your order, to ensure that your service gets connected as soon as possible.

At the moment, AlphaCall nbn™ service is only available if the nbn™ fibre network has rolled out to your area. You can still get AlphaCall ADSL2+ broadband which will give you the benefits of month-by-month broadband until your area becomes nbn™-ready.

ADSL2+ can theoretically provide download speeds up to a maximum of 20Mbps to eligible customers in selected areas and up to 8Mbps in many other areas but average speeds achieved will likely be lower.

Actual speeds that you achieve on an ADSL2+ service you will receive will vary due to a number of factors such as your distance from an exchange, the network connecting the exchange, your equipment and software and internet traffic.

Download speeds on devices connected via a Wi-Fi modem or network extender may be slower than on devices connected by Ethernet cable.

Yes, you can still get an ADSL2+ service subject to service qualifications. If you bring your home phone line rental to AlphaCall, you will get great call rates.

Yes, in most cases we can port your existing telephone number over to the ADSL2+ broadband.

To be sure you keep your phone number, specify that you’d like to keep your existing telephone number when you sign up online.

Alternatively, call our friendly Sales Team on 1300 746 754 to discuss the matter further.

Once your connection has been switched to AlphaCall, your previous service provider will be notified of the cutover so that they can cancel accordingly. However, we suggest that you contact your previous service provider once your new connection is up and running so that they can confirm that cancellation has taken place.