Help & Support

Stay in touch with friends and family.

Get unlimited local, national and mobiles calls
for a low monthly fee.

Step 1: Add AlphaPhone (VoIP)

AlphaPhone (VoIP) is not a standalone service. The purchase of an AlphaCall Broadband (nbn™ or ADSL2+) service is a mandatory prerequisite to the purchase of AlphaPhone (VoIP).

Step 2: Save with AlphaPhone (VoIP) Call Pack

Top 15 destinations included in our International Call Pack.

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Canada

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China

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Germany

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France

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India

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Ireland

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Ireland

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South Korea

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New Zealand

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Singapore

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Spain

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Sweden

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United Kingdom

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United States

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Vietnam

Important Information

  • Calls to 000 emergency services are not guaranteed in the event of a power outage.
  • Priority Assistance services are not available from AlphaCall.
  • Calls to 19/1900 numbers are not available with AlphaPhone.
  • AlphaPhone requires you to waive your rights under the Customer Service Guarantee.
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